Credit Union Investment Services Survey List of Metrics

Survey Metrics

 

Penetration of the Opportunity

  • Percent of Members with Accounts
  • Household Penetration [share of member households with an investment account]
  • Share Revenue Penetration [annual gross investment services revenue per million of share deposits]
  • Household Revenue Penetration [annual gross investment services revenue per Member household]
  • Year-over-Year Investment Services Revenue Growth
  • Net Income Contribution Margin [net income as a percent of gross revenue]
  • Pre-tax Net Income Margin [after corporate G&A allocation]
  • Efficiency Ratio [expenses divided by net revenue]
  • Efficiency Ratio Fully Loaded [after corporate G&A allocation]
  • Share Profit Penetration [annual net investment services income per million of share deposits]
  • Household Profit Penetration [annual net investment services revenue per Member household]
  • Investment Assets to Shares [total investment assets divided by share deposits]

Advisor Productivity

  • Gross Revenue per Advisor
  • Gross Revenue per Advisor (not including Licensed MSR revenue)
  • Advisor Productivity (Transactional + Advisory + Trails per Advisor)
  • Investment Assets per Advisor (thousands)
  • New Investment Assets per Advisor (thousands)
  • Transactional Revenue per Advisor
  • Advisory Revenue per Advisor
  • Trail Commissions per Advisor
  • Life Insurance Revenue per Advisor
  • Gross Revenue per FTE
  • Investment Assets per FTE (thousands)
  • Households with Investment Accounts per Advisor
  • Investment Accounts per Advisor

Management Metrics

  • Referrals from Credit Union Staff per Advisor per year
  • Deposit Referral Penetration [annual referrals per million shares]
  • Household Referral Penetration [annual referrals as a percent of Member households]
  • Advisor Deposit Coverage [millionsof shares per Advisor]
  • Advisor Household Territory
  • Percent of Advisors Who are Centralized
  • Percent of Advisors Who are Second Story
  • Advisors per Sales Assistant
  • Revenue per Client Household
  • Investment Assets per Client Household

Asset and Product Composition

  • Revenue on Assets
  • New Assets as a percent of Total Assets
  • Managed Assets as a percent of Total Assets
  • Transaction Revenue as a percent of Total Revenue
  • Recurring Revenue as a percent of Total Revenue
  • Advisory Revenue as a percent of Total Revenue
  • Trail Commissions as a percent of Total Revenue
  • Life Insurance Revenue as a percent of Total Revenue

Expense Profile

  • Effective Financial Advisor Payout Rate
  • Average Financial Advisor Compensation
  • Sales Force Expenses per Financial Advisor
  • Other Expenses per Financial Advisor
  • Total Expenses per Financial Advisor
  • Sales Force Comp as a Percentage of Total Revenue